ASUS Premium Care: What It Is and Why It Is Worth a Look

Your ASUS device already comes with a standard warranty. But standard coverage has limits, it will not pay for a coffee spill, a cracked screen from a fall, or a battery that dies right after its 1-year warranty runs out. That is the gap ASUS Premium Care (APC) is built to close.

Here is a plain-language breakdown of what APC covers, how it works, and how to think about whether it is worth adding to your device.

What Is ASUS Premium Care?

ASUS Premium Care is a set of optional service upgrades you can add on top of your device's standard warranty. Think of it as extra protection you choose based on how you actually use your device, whether that is more years of coverage, protection against accidents, or more convenient repairs.

There are two ways to add protection:

Warranty Extension, this simply extends your existing coverage for longer, at the same service level you already have.

Warranty Upgrade, this adds a new type of protection on top of your existing warranty, within 180 days of your purchase.

The Five Ways to Protect Your Device

1. Warranty Extension

This is the simplest option, you are just buying more time. If your device comes with a standard 2-year international warranty, for example, adding a 1-year extension gets you 3 years of total coverage, at the same protection level as before.

You can extend as long as your device is still within its current warranty period, and it only applies to devices sold locally in your region.

2. Accidental Damage Protection (ADP)

Accidents happen, a drop, a spilled drink, a power surge. Standard warranties do not cover this kind of damage, but ADP does.

ADP covers:

• Liquid spills
• Physical damage
• Accidental drops
• Electrical surges

With ADP, ASUS covers close to the full cost of labor and a large majority of parts for damage caused by everyday accidents, not deliberate misuse. Coverage is typically capped once per policy year, with your device's original purchase price as the ceiling on total repair costs.

3. Battery Service Package

Here is something a lot of people do not realize: your device might carry a 2-year (or longer) warranty, but the battery inside it is usually only covered for 1 year. Once that year is up, if your battery starts failing, you are on your own, unless you have added battery protection.

This package extends battery coverage to match, or come close to, your device's full warranty period, so a failing battery two years down the line does not hit you with an unexpected bill.

4. Hard Disk Retention

If your storage drive (SSD or HDD) ever needs to be replaced under warranty, this package lets you keep your old, faulty drive instead of handing it back. That means your data stays fully in your control, nothing leaves your hands. It is a simple option, but a meaningful one if you are ever concerned about what happens to a drive after it is swapped out.

5. On-Site Service

Instead of packing up your device and bringing it in for repair, an ASUS-authorized technician comes to a location you choose. It is built for convenience, especially useful if you are relying on your device daily and cannot easily be without it.

Availability is generally strongest in metro areas, coverage in more remote locations may vary, so it is worth checking with ASUS support for your specific location.

Quick Comparison

Note: None of these packages cover damage caused by intentional misuse or unauthorized tampering, they are designed for the accidents and wear that come with normal, everyday use.

When Can You Add These?

• Warranty Extension can be added any time your device is still within its current warranty.
• Upgrades (ADP, Battery, Hard Disk Retention, On-Site) need to be added within 180 days of your device's purchase date, so it is worth deciding early rather than waiting.

Is It Worth It?

A useful way to think about it: break the cost down per day. An extra year of warranty coverage often works out to just a few pesos a day, a small trade-off against the cost of a full repair or replacement if something goes wrong.

It is also worth asking what a repair would actually cost you out-of-pocket if your device were outside its warranty. For most people, that number makes the value of a service package pretty clear.

Frequently Asked Questions

Can I add a warranty extension after my warranty has already expired?
No, extensions need to be purchased while your device is still under its current warranty.

Can I combine multiple packages?
Yes. You can layer protection, for example, extending your base warranty while also adding Accidental Damage Protection or a Battery Service Package.

Does Accidental Damage Protection cover everything?
It covers accidental damage from normal use, drops, spills, surges, and similar mishaps. It does not cover damage from misuse, unauthorized repairs, or removed parts and accessories.

What if my device already has an issue when I want to purchase a package?
Devices with an existing, unresolved issue related to the package being purchased typically need that issue addressed first before the package can be added.

Where can I check what protection is available for my device?
Your nearest ASUS Authorized Service Center can look up your device and walk you through which packages apply.

Have questions about your specific device or warranty status? Reach out to your nearest ASUS Authorized Service Center, they can check your coverage and walk you through your options.